F A Q
Experience and the ability to read a crowd is the key to a professional DJ. Good DJ’s have a natural talent to be able to read a crowd and make sure the music flows smoothly to keep the dance floor full. We believe that a DJ should not be there to play music that he or she only wants to hear, which unfortunately is the case with many DJ companies. We believe that we are there to play the music that our clients and their guests prefer, that we are there to cater to the crowd not ourselves. We’re very good at what we do and you will not be disappointed with the things that we can do for you.
Simply put…the sooner the better. Popular dates often book as early as a year
in advance. Typically, clients book our service 6-
Absolutely, we require it. Our written contract is straightforward and in easy to understand terms. It is signed by both parties to ensure the commitment and dependability of both parties. The Reservation Fee and signed contract officially reserve your date. A receipt for your Reservation Fee along with a copy of the signed contract will be returned to you as confirmation.
*IMPORTANT.....Never return a contract and Reservation Fee without confirming the date is available.
We require a $100.00 Deposit (non-
We feel that we charge a reasonable rate for our professional performance. We are confident you will find our prices competitive and reasonable. In some cases, there may be reasons to justify a lower cost, but we must cover the business overhead and earn a reasonable fee for the services rendered.
Money Order / Cashiers Check
Credit card payments online through PAYPAL to the following ID: firstname.lastname@example.org
No. We do not charge extra for travel.
Do to issues that occurred at a private event, we can no longer arrange for prospective clients to see us in action. Unless of course it is a public event. Please remember that all events are customized to our clients and no party is ever the same. We are currently working on a video that can be viewed right on the web site. Please keep checking with us for more details.
Double Trouble offers unlimited consultations whether it is over the phone or in person. We will talk with you and meet with you as many times as needed to make sure your comfortable with the decisions you’ve made for the event. Typically, most planning can be done over the phone, but we do like to meet with our clients at least twice to get a better feel for who they are and how they want their event to go. Once for the initial consultation and then again a couple weeks before the reception To fine tune the itinerary and special request.
Definitely! In pre-
We gladly take requests from your guests throughout the event. We have catalogs available for your guests to look through, as well as request sheets to fill out. We do our best to play the music your guest’s request, but often we have more requests than we do time. We monitor the requests closely and we reserve the right to refuse requests that are inappropriate or unsuitable for the event.
If after looking through our catalog and not finding a particular song, if you give us at least a weeks notice, we can generally find anything you would like. Be sure to check with us, because our catalog gets updated weekly. Otherwise, we are more than happy to play songs off of CD’s provided by you or your guests. We just ask for a little information of what style the songs are so that we know when to work it in. We are not responsible for damaged or poor quality CD’s that are given to us.
Your DJ will be appropriately attired for the type of event at hand. You determine by the type of event what you would like us to wear. We have four different types of dress styles.
Formal Events: Tuxedo clothing with vests and matching ties. UNLESS REQUESTED DIFFERENTLY…THIS IS OUR STANDARD ATTIRE
Casual Dressy: Business polo with dress pants.
Casual: Business polo with shorts or blue jeans.
Theme: We will dress to whatever theme you are having.
(For Example: Country Western, Hawaiian/Luau, Halloween costumes, Mardi Gras…etc)
Depending on the location and layout, we will generally be on site at least one hour before your first guest arrives. This allows us ample time to set up and do a sound check in the location. We feel it is very unprofessional to set up in front of guests or while they arrive. This will only happen if there are no other options available for an earlier set up. You will never be charged for any time that we spend setting up or tearing down. This is our time to ensure we are ready to go when you are.
We use top of the line equipment made by the leaders in the DJ industry. We will gladly give you a list of equipment upon request. In the event that something should happen, backup equipment is readily available with minimal downtime.
Many DJ companies have it built into their contract that they must be fed, but
not Double Trouble. This is your option and by no means expected. For a normal
4 hour event, we will be onsite for almost 8 hours, including set-
No, this is one of the biggest advantages of hiring a DJ as opposed to a band. We provide TWO professional DJ’s throughout the evening to guarantee seamless transitions from one song to the next.
Under most circumstances, we are available to continue playing as long as the venue permits. We will never stop playing just because the contract says so. We will always check with you about a half hour from the scheduled stop time to see if you would like us to continue. The standard rate of $150 per hour will apply. Only under extreme circumstances will we not play extended hours.
Tipping / gratuity is not mandatory nor expected. We charge a reasonable rate for our services and tipping is completely left to the discretion of our clients. Some clients and guests occasionally tip should they feel we have exceeded their expectations. Tips will be accepted graciously as the highest compliment from a satisfied client or guests. You will NOT see a tacky tip jar on our table.
As mentioned, with Double Trouble, you get everything we have to offer, which means lots of lights and effects. Ideally for the best visual performance, we need to be set up as close to the dance floor as possible. The further we are from the dance floor, the less effective we will be.
Did we miss one? Call or e-